Shipping policy

Please check the status of your order the next working day 🚚😀 You can Contact us about this at any time!

Our products are Printed on Demand, that means they are just printed for you. We work with a global team of manufacturers and shipping services to get your order from the site to your home. You will receive notification of both processing and shipment.

Please allow 10-15 working days to arrive to your place (5-7 days for manufacturing + shipping). As we produce the majority of our products in the USA, expect them to arrive more quickly if you live there!

We do love Amazon Prime, however, let's create less waste with Print on Demand! 😀

Please make sure to provide the correct shipping address.
 We are not responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.

In some cases, depending on your local customs office, import taxes, duties and related customs fees may be charged once your order arrives to the final destination, please see the below answer on Customs charges. This is out with our control and we are not responsible for any delays caused by Customs in your country. If you have any questions about charges or delays, please contact your local customs office. 

Products may vary slightly from their picture. The images of the products on our Website are for illustrative purposes only. Although we have made every effort to display accurately the colours and images of our products, we cannot guarantee that a device’s display of the colour accurately reflects the colour of the products. Your product may vary slightly from those images.

Making changes to your order. Our products are printed on demand for you and in order to get our products to you as quickly as possible we aim to process orders immediately. This means that it is not possible to make changes once you have placed your order. If you need to make a change relating to delivery, such as the address, contact us before receiving the shipping confirmation email and we will make reasonable efforts to contact our supplier.

Delivery costs: The costs of delivery will be as displayed to you on our Website before you place your order. Subject to the below provision relating to customs and taxes.

Customs and Taxes: The prices displayed on our Website are tax-free. This means that on some orders, depending on your country, you may be liable to pay import taxes, duties and related customs fees once your order arrives to the final destination. This will be determined by your local customs office (rates, type of goods, and person allowance varies enormously depending on each country). Payment of any such charges and taxes are your responsibility and will not be covered by us. We are not responsible for any delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

When we will provide the products: The products are print on demand and we work with a global team of manufacturers and shipping services. You will be notified once your order has been processed and then again once it has been shipped. Sometimes for logistical reasons items within the same order will be sent separately. The delivery time for orders will vary depending on where you are based but they should arrive within approximately 10 – 15 working days and not less than 30 days. You will be provided with a code once your order which will allow you to track the progress of your order.

Delays: We are not responsible for delays outside our control. If we are aware that our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and take steps to minimize the effect of the delay. Provided we do this we will not be liable for the delays caused by the event.

Delivery: It is your responsibility to track your order and submit necessary requirements to the courier or customs if needed. For example, if you will not be available to receive the package or there is a customs fee payable in your country. We are not responsible if the order is tagged as return to sender or unsuccessful delivery due to inaction on your part, for example, you not re-arranging delivery, collecting the package from a depot or not having submitted the necessary requirements or notification to the courier. In this case, we may end the contract without any refund or replacement and you may need to place the order again. 

In the rare cases that orders show delivered but you did not receive the order, please follow the steps:

  • Check with everyone in your household (sometimes we have heard of a package going to a neighbor mistakenly or being left at a different/side door. In our experience, usually the package is located).
  • Most orders are shipped via UPS Mail Innovations where UPS does the first part and then the final delivery is done by USPS so please contact your local post office. Many times they can get in touch with the actual person who delivered it and see if they recall where they left it. They can also provide a GPS location to where the order was delivered.  It’s best to do that soon after it’s marked as delivered!

Keep in mind that if tracking information states an order was delivered but you have not received it, we can’t take responsibility and reship or refund that order.